Office Depot

Case Studies

Corporate Sector

 

“As a new organisation delivering an innovative service into our target market, it was important to gain credibility in the social housing sector as quickly as possible. This meant delivering excellent customer service from day one. And this is why we chose Office Depot as sole supplier on our first agreement. Their responsiveness to our needs has been exemplary and they have continually exceeded our expectations in every respect”.

 

Julie Craig, Director

Procurement for Housing

 

 

"Capita has enjoyed a good relationship with Office Depot for the past few years. The contract has grown from a minimal spend profile to incorporate desk top stationery, paper, IT consumables and furniture.

 

The IT consumables business was awarded to Office Depot in 2007. Office Depot demonstrated its commitment to Capita by providing significant cost saving opportunities, working with them to source environmentally responsible goods and a willingness to actively manage the transition process.

 

Capita now sits within a strategic division of Office Depot who provide dedicated support to the Capita end user. Account management is excellent and good working relationships have been formed across all areas of the business. Office Depot has taken the time and resource to really understand the Capita business and engage relevant stakeholders at all levels.

 

Office Depot continuously seeks to make improvements to its service offering and is always open to discussing new opportunities and ways of working together".

 

Andrew Bartlett, Contract Manager

Group Procurement for Capita

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